Shipping and Returns
Shipping Information
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Processing Time: Orders are processed within 1 day after payment confirmation. You’ll receive an email with tracking information once your order ships.
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Delivery Areas: We currently offer local delivery in [your area] and nationwide shipping for select products.
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Delivery Time:
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Local Deliveries: Delivered within 3-5 days of order confirmation.
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Local Delivery: Flat fee of $7.00 or free on orders over $45.
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Standard Shipping: Rates calculated at checkout based on weight and location.
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Expedited Shipping: Available for an additional fee.
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Freshness Guarantee: If your order arrives damaged or spoiled, contact us within 24 hours for assistance.
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Missed Deliveries: For local deliveries, if no one is home, we will leave the order in a safe place or attempt redelivery for a small fee.​
Return Policy
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Perishable Items: Due to the nature of our products, we do not accept returns on perishable items (e.g., fresh produce, dairy, eggs, meat, baked goods). However, if you receive a damaged, spoiled, or incorrect item, please contact us within 24-48 hours of delivery for a replacement or store credit.
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Non-Perishable Items: Unopened and unused non-perishable items (e.g., dry goods, packaged foods) may be returned within 7 days of delivery for a refund or exchange. The item must be in its original packaging and condition.
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Damaged or Incorrect Orders: If your order arrives with damaged or incorrect items, please email us at [your contact email] with photos and your order number. We will issue a refund, replacement, or store credit as needed.
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Refund Process: Approved refunds will be processed within 3-5 business days to the original payment method or as store credit.
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No Returns on Clearance Orders: Items marked as final sale and clearance are non-returnable.